Model Number: MG05/mug beer Brand Name: Epluser Key Specifications/Special Features: Q: When can I get the 5oz beer mug quote?A: Usually we provide the quote within 24 hours; you can call or email us if it is an urgent case, and we will givepriority to that quote.Q: Is sample 5oz beer mug available?A: Yes, sample is available and free; we will send the sample within 2 days after customer'sconfirmation, but thesample shipping cost will be paid by customer.Q: How can I check the product if it is qualified?A: For stocked cups, we will send the sample to customer. For new cups, we sendthe firstshooting samples tocustomer and we start the next procedure until we get customer's approval.Q: Is the freight included in your quote?A: No, the price is EXW price, we can provide customer with freight according to customer order.Q: How we deal with the failure part if we get the feedback from customer?A: If the quality issue is confirmed because of our responsibility, then we will send new products to customer toreplace the failure parts.For more questions, please contact usdirectly